Terms & Conditions
Last Updated: November 2025
1. Introduction
Welcome to Sakura, a premium rice brand owned and operated by Sri Kesari Agro Industries, Karatagi, Karnataka.
By accessing our website, purchasing our products, or engaging with our services, you agree to the Terms & Conditions mentioned below.
If you do not agree with any part of these terms, please discontinue use of our website and services.
2. Product Information
All Sakura products are processed using:
- Japanese automated milling technology
- In-house quality testing laboratory
- Hygienic, FSSAI-certified facilities
- Direct farmer sourcing (100+ farmers across Koppal & nearby districts)
We supply various rice varieties including Sona Masoori, RNR, Kaveri, IR-64, BPT, Brown Rice, and premium/fortified variants, available in raw, steam, parboiled, and fortified forms.
Product descriptions, images, and specifications are provided for general information and may slightly vary depending on crop conditions and natural variations.
3. Manufacturing & Compliance
Sakura rice is manufactured at our facility located at:
Sy No 43/1, R G Road, Navanagar Marlanhalli, Karatagi – 583229, Koppal, Karnataka
We follow a 5-stage quality check process:
- Raw paddy testing
- Milling
- Polishing
- Sorting
- Packaging
Our certifications include:
- FSSAI License: 11223321000207
- GSTIN: 29ADWFS5682H1Z2
- UDYAM Registration: UDYAM-KR-20-0000422
All processes comply with Indian food safety and regulatory guidelines.
4. Orders, MOQ & Delivery
4.1 Minimum Order Quantity (MOQ)
For distributors, retailers, and bulk buyers, the MOQ is 50 tons.
4.2 Delivery Timelines
- Domestic: 1–2 days
- Export (Bangladesh): 2–3 weeks (includes shipping & customs clearance)
Delivery timelines may vary due to logistics, transport availability, or external factors beyond our control.
5. Pricing & Payment
All prices for Sakura products are subject to:
- Market-based fluctuation
- Paddy availability
- Seasonal variations
Full payment terms will be communicated at the time of order confirmation.
Sri Kesari Agro Industries reserves the right to update or revise pricing without prior notice.
6. Returns & Quality Claims
We accept quality-based returns within 7 days of delivery.
To request a return, the buyer must provide:
- Batch number
- Delivery receipt
- Images or video proof of the defect
Returns are not accepted for issues arising from improper storage, handling, or external damage after delivery.
7. Distribution & Sales Policy
Sakura follows a structured distribution model:
- Broker-driven sales
- Wholesale & bulk-buyer partnerships
- Limited direct supply to retail/institutional buyers
We reserve the right to approve or decline any distribution request, depending on availability, region, and compliance with our sales policies.
8. Intellectual Property
All branding elements, including the Sakura name, logo, packaging designs, product images, and website content, are the intellectual property of Sri Kesari Agro Industries.
Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Website Usage Terms
Users agree not to:
- Misuse any website features
- Attempt to extract source code or replicate content
- Engage in fraudulent activity, spamming, or data scraping
Sri Kesari Agro Industries reserves the right to restrict website access for misuse or violation.
10. Limitation of Liability
Sri Kesari Agro Industries is not responsible for:
- Delays due to transport strikes, weather, logistics issues
- Losses arising from improper storage of rice
- Any indirect, incidental, or consequential damages
Our liability is strictly limited to the product value in accordance with our return policy.
11. Sustainability & Community Responsibility
Sakura is committed to ethical sourcing and community development:
- Direct partnership with 100+ farmers
- Support for local schools & clean water initiatives
- Sustainable milling and resource-efficient processes
These initiatives may evolve over time.
12. Changes to Terms
We may update these Terms & Conditions at any time.
The latest version will always be available on our website with an updated “Last Updated” date.
Continued use of our website or products implies acceptance of revised terms.
13. Contact Information
For any queries regarding orders, partnership, support, or compliance:
Sri Kesari Agro Industries
Phone: +91 9900151989
Email: kalpatarumk@gmail.com
Address: Sy No 43/1, R G Road, Navanagar Marlanhalli, Karatagi – 583229, Tq: Karatagi, Koppal, Karnataka